What Should You Ask an ERP Implementation Partner Before Signing?

Choosing an ERP implementation partner should involve more than comparing project prices.

Before signing, businesses should ask:

• Who will actually perform the implementation?

• How will requirements be documented?

• Who owns data cleansing and migration?

• Which integrations are included?

• What requires customization?

• How will UAT be handled?

• What assumptions determine the timeline?

• What is excluded from the proposal?

• How are change requests priced?

• What support is provided after go-live?

A strong proposal should make the scope, responsibilities, assumptions, exclusions and support model easy to understand.

Businesses comparing implementation partners can use this ERP implementation partner guide to review the process, proposal requirements, costs, risks and vendor-selection considerations.